Real Auto Glass of Florida (“Company,” “we,” or “us” or “our”), knows that You care how information about You is used and shared. We are aware of the trust You place in us and we are committed to maintaining the privacy and confidentiality of the personal information we collect. As part of this commitment, we let You know what information we collect when You use our website products and services (the “Service”), why we collect it and how we use it to improve your experience.
INFORMATION WE COLLECT
User-provided information: To access the Site and use the Services, You must register. By registering You provide us information about yourself, such as Your first name, last name, e-mail address, and password. You may also choose to register by using your social media account such as Facebook. If You use social media, this gives us access to information made available by the social media account You use. Once You are registered, we will send You a welcome email describing how to access Your new account.
If You subscribe to the Paid Services, You will provide further information including Your credit card number, expiration date, and zip code. This information is stored on a secured server and used to process Your monthly payments. You may also provide other information such as business name, address, phone number, etc. We use this information to verify your information, process Your payments and contact You should there be any issues with the payment. If the Services are terminated, we delete the credit card information.
We use a third-party provider to provide credit card processing services on our website. When You purchase a service or product from us we will share contact and credit card information as necessary for the third party to provide those payment processing services.
COMMENTS POSTED TO THE WEBSITE
If You post comments or other content on the website, You should be aware that the information You choose to provide is publicly available and may be read and used by any other user of the website. We cannot guarantee how other users will use such information. We are not responsible for information You choose to post or what others may do with that information. You should never post personally identifiable information or any other information that You do not want making publicly available in the comment sections, blogs, chat or other such publicly available areas of the website.
Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that You are providing Your personal information to these third parties and not to us.
USES OF INFORMATION
We collect Your personal information in order to provide You with the Services and allow You to maintain an online presence. As part of the Services, You will have access to the our website management system. Your information is used to personalize that experience by displaying Your name (at Your option) and adjust the date and time based on Your location. We also use Your information in other ways through the management system. For example, if You want to use our management system to send emails, the system uses Your information to personalize those emails. If personal information will be used, You will be notified and given the option to edit the information prior to using the management system.
We also use Your contact information to inform You of any maintenance or outage issues as well as administrative issues related to Your account and other issues that may impact the Services. Most communications occur through the website manager interface. If we use a third-party service provider for a certain issue, Your information may be sent to the provider to communicate with You regarding that issue.
We also may share your information to third-party service providers to inform You of new services or other products from the Company. These providers are authorized to use Your personal information only as necessary to provide these services to us.
We have security measures in place to help prevent the loss, misuse and alteration of the information under our control. When You place an order online, Your information is protected using passwords, Secure Socket Layer (SSL) encryption (and other encryption) technology, firewalls and other measures.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect Your personal information, we cannot guarantee its absolute security.
If You have any questions about security on our Website, You can send email us at email@example.com
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
All information that You provide is stored by us and accessible by You through Your website manager interface. You may use this interface to correct, update or delete your information at any time. This information should be kept up to date so that Your requests, questions, and billing operates efficiently. If You have up to date, correct contact information, we will respond to Your requests within 5 business days.
If You terminate or otherwise no longer wish to use the services, You can remove Your personal information from our system by notifying us of Your desire to have the information removed. Unless needed for other issues (such as legal disputes) Your personal information will be removed immediately. Your actual login name will remain on our system for our own purposes.
We retain Your information as long as Your account is active or as needed to provide You Services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
COMMUNICATIONS FROM US
Messages will be sent to You related to the availability of the Services (such as maintenance or other issues). Generally, You may not opt out of these communications. These communications do not promote our services but are more informational in nature. If You do not wish to receive these communications, You have the option of deactivating your account.
You may opt-out of receiving other communications. For example, we may send You messages, such as newsletters, changes to features of the Service, new products or special offers. You may opt out of these communications at any time by clicking on the link at the bottom of these communications. You may also change your preferences in Your profile to indicate Your desire to not receive these communications. Additionally, You may opt-out by sending us an email at firstname.lastname@example.org and we will no longer send You promotional announcements. Finally, we may use Your information to contact You to respond to a question or issue You may have.
INFORMATION SHARING AND DISCLOSURE
Aggregate Information (non-personally identifiable)
The only other instances that we may release personally identifiable information are:
In the event of transfer or sale by us to another entity
To comply with the law such as receiving a court order to release information and
To protect our and our user’s rights or safety such as needing to enforce our Terms of service or facing issues of fraud.
Other than as set out above, You will receive notice when information about You might go to third parties, and You will have an opportunity to choose not to share the information.
Like most standard website servers, we use log files. Log files track internet protocol (IP) addresses, browser type, Internet Service Providers (ISP), referring/exit pages, platform type, date/time stamp, geographic location and number of clicks. This information is used to diagnose problems with our server, measure the number of visits and number of pages viewed, and register methods by which our site was found and methods used for viewing our site. We will use this information to analyze trends, site traffic statistics, administer the site, prevent fraud, track website navigation in the aggregate, gather broad demographic information for aggregate use, evaluate how You use our site and how we improve the content of the site. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with our Terms of Service. Otherwise, this information is used in the aggregate and we do not link this data to personal information.
You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the website.
Users to the Website Outside of the United States
LINKS TO OTHER SITES
CHILDREN UNDER 13
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register on the Site. If You are under 13, please do not send any information about yourself to us, including Your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on the website. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If You believe that we might have any information from or about a child under 13, please contact us.